cost calculation

it is currently not possible for Africa Creative to calculate the shipping costs online at the stage of placement of the order, due to the large number of possible variations. The user will see the value of the order excluding shipping and taxes online and agrees to submit this order to Africa Creative for confirmation of shipping and taxes. Africa Creative will calculate the shipping costs offline and will send a final invoice to the user containing all costs.

Shipping costs will vary based on the location of the supplier and the delivery address of the user. Where a supplier or user is located in a remote area, a surcharge will be included in the shipping costs.

To ensure that products are as cost effective as possible, shipping costs are calculated based on our cheapest-to-deliver options, which usually implies longer delivery times. For local shipments, deliveries may take up to 5 business days and for international shipments via airfreight, deliveries may take up to 15 business days from the date that a product is ready to ship. users should contact Africa Creative if urgent shipments are required, but should bear in mind that urgent shipments may be prohibitively expensive. Furthermore, Africa Creative will require the user to pay any additional charges related to urgent shipments and provide written proof thereof to its satisfaction prior to such shipments being released to the courier company.

Drop shipping and consolidation

A single purchase order may contain products sourced from more than one supplier, and may involve different delivery timeframes.

For local deliveries, it is most cost effective for Africa Creative to arrange deliveries separately from each supplier to the user's address, based on when suppliers are ready to deliver. Local users will not have the option to arrange their own deliveries.

For international shipments, users will have the choice to ship separately per supplier, or to consolidate items from all suppliers at an agent or address in South Africa prior to shipment. In the event of a consolidated shipment, the item with the longest delivery time will determine the delivery time of all the items in the order.

Note that Africa Creative will only cater for a single delivery address per order in all instances.